Last updated: April 16, 2025
Privacy Policy
Confidentiality of Information
All personal information is treated as strictly confidential to Aqua-Power. It will never be sold, bartered, or otherwise transferred to any third party without your express permission.
This section outlines what information Aqua-Power collects, why it is collected, and how that information may be used.
Collection of Information
To access some features on our website, Aqua-Power may require certain personal information. This may include your name, email address, and user preferences. This information helps us provide better service, product advice, and a more personalised online experience.
To improve our website and better understand customer behaviour, we may collect general analytical data such as page views, visit times, browser types, and interaction patterns.
Aqua-Power logs activity and maintains audit trails for security, fraud detection, and prevention purposes.
We will not send spam or unsolicited communications, nor will we share your personal data with third parties without your consent.
Accessing Your Personal Information
If you would like to access the personal information we hold about you, please email us at sales@aqua-power.com.au. Be sure to specify the type of information you're requesting. If your request is denied, you’ll be given a written reason. While we aim to process requests promptly, an administrative fee may apply.
Updating Your Information
If you believe the personal information we hold is incorrect or requires updating, please contact us at sales@aqua-power.com.au and we will take reasonable steps to ensure it is corrected.
Email and SMS Communication
When you make an enquiry, submit a form, or register your interest on our website, we retain this information to respond and provide future updates. You may update or opt out of marketing communications at any time.
If you become a customer of Aqua-Power, we may contact you regarding service updates, product support, or performance-related matters.
By accessing the Aqua-Power website, you agree to the conditions in this policy. All matters are governed by the laws of Australia.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies may help us remember your preferences or gather usage data. You may configure your browser to decline cookies, though some features of the site may not function correctly.
Earnings Disclaimer
Any performance claims, such as increased water efficiency or reduced energy usage, are examples based on real-world use but not guaranteed. Results may vary depending on your property’s setup, usage habits, and other environmental factors. Aqua-Power does not guarantee savings or performance levels, as outcomes depend on multiple uncontrollable variables.
No Income or Performance Guarantee
When Aqua-Power provides guidance on system performance or installation opportunities, we do not imply or guarantee that you will achieve any specific outcome or saving. Any representations made are illustrative only and not a guarantee of future results.
Website Disclaimer
Aqua-Power is not responsible for the content of any external websites linked from our site.
To the fullest extent permitted by law, Aqua-Power will not be held liable for any direct or indirect loss resulting from the use of information on this website. Content is provided as general guidance only.
Copyright
All content on the Aqua-Power website is the intellectual property of Aqua-Power. It may not be copied, reproduced, distributed, or adapted without prior written permission, except for personal and non-commercial use.
Complaints
If you believe we have breached the Australian Privacy Principles, please contact us at sales@aqua-power.com.au or write to us at:
Aqua-Power
7 Quarry Street, Nambour, QLD, 4560, AU
We will review your complaint and respond in writing as soon as possible.